ALBACONNECT

Discovery

We shape an AX strategy and roadmap around management and business challenges, supporting you through the implementation decision.

Who it's for, what you receive, and how long it usually takes.

Typical challenges
  • We want to adopt AI but don't know where to start.
  • We can't articulate the ROI of AI / DX investment to leadership.
Main deliverables
  • Project policy & outline plan
  • As-Is process flows & survey sheets
  • Requirements doc, RFP & vendor selection criteria
Typical duration

About 2 months

Timing may shift with project size and requirements.

Selected engagements

A selection of how we've worked with companies through the Discovery phase. Industries and outcomes are shown as representative examples.

Retail & distribution

Requirements design for system renewal

Challenge
The team was planning a renewal of legacy operations systems but struggling to balance current operations with future requirements.
Approach
We visualised current flows alongside the future state, then produced requirements and an RFP — supporting outreach to multiple vendors.
Outcome
Vendor selection completed within 10 weeks. After Discovery, the client moved into Development with another partner.

Logistics

Requirements analysis for accounting automation

Challenge
Billing, payment reconciliation and receivables work had become reliant on individuals and increasingly complex — manual work was piling up around overseas-agency reminders, payment matching, and reports for the accounting firm.
Approach
Through interviews with leadership and accounting staff, we mapped As-Is and To-Be operations along with business and system requirements. Building on the existing external services, we shaped an automation concept and implementation approach covering reminders, payment reconciliation, and billing-data management.
Outcome
An automation project using AI agents for reminders and payment reconciliation has formally kicked off. After the requirements analysis phase, we continue to accompany the client through the requirements definition and development phases.

Planning challenges we help clarify

  • We are unsure where to start with AI and system adoption.
  • Business priorities and system objectives are not aligned.
  • Person-dependent workflows and exceptions are hard to see.
  • We need to compare custom development and existing products.
  • System integration and migration impacts are unclear.
  • Requirements and vendor evaluation criteria need structure.

Turning AI ambition into a confident next step.

Interest in AI is rising, but "where to start," "what to invest in," and "how best to proceed" remain difficult calls. Discovery starts from organising management and business challenges, and works with you to design a roadmap toward AX strategy and system implementation.

A neutral perspective

Keeping business growth firmly in view, we don't assume any particular development approach or product — we work through the options together and propose the direction that best fits your situation.

Fast, high-quality output

Upstream work tends to drag — we keep it tight with a structured process and our own in-house playbook, delivering high-confidence outputs in a short timeframe.

A team of specialists

Members with deep experience across many domains come together — assembling the right team for each project.

Meet our team

Discovery in numbers

0+

AX strategy sessions delivered

0w

Standard time to strategy & RFP

0%

Rate of progression to ongoing engagement

Planning areas we cover

From business direction to requirements and vendor selection, we organise the planning work needed before implementation.

  • Business direction & system goals
  • Operations inventory & visualisation
  • BPR / DX / AX initiatives
  • Development approach
  • System architecture overview
  • RFP preparation support

Planning process

From organising business direction through to RFP preparation — six phases, run in order, each with a defined intent and the deliverables you'll receive.

01

Business direction & system goals

In system discussions, the conversation can drift to means before purpose. We start by clarifying "what we're trying to achieve" and setting the direction.

ALBACONNECT'S COMMITMENT

We carefully bring together the perspectives of leadership and the field, so the whole project can share the same understanding.

Activities

  • Executive interviews and mid-to-long-term vision review
  • Aligning growth direction with system objectives
  • Project policy definition and outline plan
OutputProject policy & outline plan
02

Operations inventory & visualisation

Before improving operations or rolling out systems, it matters to first understand the current state. We organise and visualise the day-to-day work — including exceptions.

ALBACONNECT'S COMMITMENT

We pay close attention to the person-dependent work and exceptional flows that easily get buried in daily operations — organising them at a granularity the field can easily verify.

Activities

  • Department-level operations interviews
  • Inventory of current core systems and Excel-based work; survey sheets
  • As-Is process flows; surfacing siloed and complex work
OutputAs-Is process flows & survey sheets
03

BPR / DX / AX initiatives

We go beyond making current operations more efficient — rethinking processes and decision-making to design the future shape of the business with DX and AX in mind.

ALBACONNECT'S COMMITMENT

Continuously tracking developments in AI and other emerging technologies, we translate them into initiatives that can be applied directly to real operations.

Activities

  • Issue list and root-cause analysis; improvement proposals
  • To-Be process flows
  • Workshop-based consensus; DX / AX initiative proposals
OutputTo-Be flows & initiative proposals
04

Development approach

Comparing multiple options — scratch development, package adoption, and so on — we organise the appropriate direction.

ALBACONNECT'S COMMITMENT

Without leaning toward any single approach, we organise the picture with overall optimisation in mind — including operations, cost and extensibility.

Activities

  • Neutral comparison of scratch vs. package
  • System scope and roadmap
  • Functional / non-functional requirement lists; package comparison
OutputSystem roadmap & package comparison
05

System architecture overview

Looking ahead to future operations and system integration, we organise the new system's overall structure and scope of impact.

ALBACONNECT'S COMMITMENT

We carefully map the relationship with the current environment too, designing with the load and risk of migration in view.

Activities

  • Outline architecture diagram (as-is vs. to-be)
  • Clarifying migration changes and impact scope
  • System-integration requirements definition
OutputArchitecture diagram & integration spec
06

RFP preparation support

To make vendor comparison and decision-making easier, we organise and structure requirements and evaluation criteria.

ALBACONNECT'S COMMITMENT

By organising information in a form that can be easily compared and evaluated, we support a vendor selection you can feel confident about.

Activities

  • Requirements definition
  • Structuring the RFP for comparable vendor proposals
  • Objective evaluation criteria; vendor shortlist
OutputRequirements doc, RFP & vendor selection criteria

Standard schedule

A reference timeline. About 2 months from kick-off to RFP — adjusted to your scope and stakeholders.

W1W2W3W4W5W6W7W8
01Direction & goals
02Operations inventory
03BPR / DX / AX initiatives
04Development approach
05Architecture overview
06RFP preparation

* Timing may shift with project scope and stakeholder count. We can run either a fast-track or a phased rollout.

Security & compliance

We treat your information and data with the same care we'd want for our own. Below are the baseline measures every engagement runs on.

Confidentiality & NDA

We sign an NDA before engagement starts. Your information and data are never used for any other purpose.

Access control

Access is granted on a least-privilege basis and managed per project member.

Data handling

Personal and confidential data is handled within your environment by default; any external transfer requires prior agreement.

Audit support

We maintain access and operation logs, and support both internal and external audits.

The team you'll work with

Each engagement is staffed with the right specialists for the work — strategy, operations, engineering, data and design — assembled around your project. Rather than a one-size-fits-all team, we tailor the composition to your situation, so the right experience meets the right phase of the work.

Strategy & consulting

Business structure, roadmap design, investment decision support

Operations

Business flow, on-site understanding, adoption

Engineering

AI / LLM implementation, system development, operations

Data

Foundation design, modelling, governance

Design & UX

UI / UX design grounded in operations, communication design

Frequently asked

Common questions about Discovery — engagement, timing and how we work alongside your team.

Discovery is most valuable when you want to move forward with AI / DX but the direction is unsettled, investment decisions feel uncertain, or you'd like to organise the current state before the next decision. If your direction is already clear, you can also consider starting from Development.

Our work with over 100 companies in total

A selection of companies who have entrusted us with strategy, implementation and data foundations.

GMO INTERNET GROUP
マイナビ
WingArc1st
ほけんのぜんぶ
CITY HOMES
B's International
Robot Consulting
ICMG
ACG Management
Dropp
FOX
SANYO Logistics
The North American Post

Above is a small selection of the companies we've had the privilege to work with. For details on other engagements, please feel free to get in touch.

We support AI and system adoption that drives business growth.

From clarifying "what to build" to design, development, and operations. Practical support grounded in your business, operations, and data.