Discovery
Before adopting AI, get clear on what should change.
We organise your management issues, operational flows, existing systems, and the data you hold — making the targets and priorities for AI and system use clear.
Rather than assuming development from the start, we compare options — using existing products, changing operational processes, preparing data, custom development — and build an execution plan grounded in ROI and feasibility.
How we work — three stages, one engagement
ALBACONNECT provides planning, development, and the data platform as one connected engagement. You can start from any stage, and we link the areas you need as the work proceeds.
Planning AI & Operational Change
Discovery
Clarify where to start
In the planning phase, we work as part of your team and organise the whole business from a neutral perspective. We look beyond technology — at sales, operations and organisational design — and shape the direction together with you. Where you already have existing partners or systems, we respect those relationships in how we design.
We don't treat building a system as the first goal.
We bring together the perspectives of management, the field, and technology, and make clear what to solve, which option fits, and in what order to proceed.
Keeping business growth firmly in view, we don't assume any particular development approach or product — we work through the options together and propose the direction that best fits your situation.
Upstream work tends to drag — we keep it tight with a structured process and our own in-house playbook, delivering high-confidence outputs in a short timeframe.
Members with deep experience across many domains come together — assembling the right team for each project.
Meet our teamPlanning engagements delivered
Standard time to plan & RFP
Rate of progression to ongoing engagement
From organising business direction through to RFP preparation — six phases, run in order, each with a defined intent and the deliverables you'll receive.
In system discussions, the conversation can drift to means before purpose. We start by clarifying "what we're trying to achieve" and setting the direction.
ALBACONNECT'S COMMITMENT
We carefully bring together the perspectives of leadership and the field, so the whole project can share the same understanding.
Activities
Before improving operations or rolling out systems, it matters to first understand the current state. We organise and visualise the day-to-day work — including exceptions.
ALBACONNECT'S COMMITMENT
We pay close attention to the person-dependent work and exceptional flows that easily get buried in daily operations — organising them at a granularity the field can easily verify.
Activities
We go beyond making current operations more efficient — rethinking processes and decision-making to design how the work should be, with AI and system use in mind.
ALBACONNECT'S COMMITMENT
Continuously tracking developments in AI and other emerging technologies, we translate them into initiatives that can be applied directly to real operations.
Activities
Comparing multiple options — scratch development, package adoption, and so on — we organise the appropriate direction.
ALBACONNECT'S COMMITMENT
Without leaning toward any single approach, we organise the picture with overall optimisation in mind — including operations, cost and extensibility.
Activities
Looking ahead to future operations and system integration, we organise the new system's overall structure and scope of impact.
ALBACONNECT'S COMMITMENT
We carefully map the relationship with the current environment too, designing with the load and risk of migration in view.
Activities
To make vendor comparison and decision-making easier, we organise and structure requirements and evaluation criteria.
ALBACONNECT'S COMMITMENT
By organising information in a form that can be easily compared and evaluated, we support a vendor selection you can feel confident about.
Activities
A reference timeline. About 2 months from kick-off to RFP — adjusted to your scope and stakeholders.
* Timing may shift with project scope and stakeholder count. We can run either a fast-track or a phased rollout.
A selection of how we've worked with companies through the Discovery phase. Industries and outcomes are shown as representative examples.
Retail & distribution
Logistics
We treat your information and data with the same care we'd want for our own. Below are the baseline measures every engagement runs on.
We sign an NDA before engagement starts. Your information and data are never used for any other purpose.
Access is granted on a least-privilege basis and managed per project member.
Personal and confidential data is handled within your environment by default; any external transfer requires prior agreement.
We maintain access and operation logs, and support both internal and external audits.
Each engagement is staffed with the right specialists for the work — strategy, operations, engineering, data and design — assembled around your project. Rather than a one-size-fits-all team, we tailor the composition to your situation, so the right experience meets the right phase of the work.
Strategy & consulting
Business structure, roadmap design, investment decision support
Operations
Business flow, on-site understanding, adoption
Engineering
AI / LLM implementation, system development, operations
Data
Foundation design, modelling, governance
Design & UX
UI / UX design grounded in operations, communication design
Common questions about Discovery — engagement, timing and how we work alongside your team.
It is most valuable when you want to move forward with AI and system use but the direction is unsettled, investment decisions feel uncertain, or you'd like to organise the current state before the next decision. If your direction is already clear, you can also consider starting from AI & Business System Development.
Trusted By
A selection of companies who have entrusted us with strategy, implementation and data foundations.
Above is a small selection of the companies we've had the privilege to work with. For details on other engagements, please feel free to get in touch.
The plan and roadmap shaped here flow into system development and the data platform. ALBACONNECT can support you end to end — from planning through development and operations — and can also flexibly accommodate proceeding with development or the data platform together with other partners. We organise the path that best fits your situation, together with you.
CONTACT
It's fine if the challenge or build target isn't decided yet. We'll hear about your current situation and guide you on the first points to organise and the right way forward.
